Refund policy
Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase.
Returns
- Returns are accepted within 48 hoursย of receiving your order.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (order number or receipt) is required for all returns.
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products
- Gift cards
- Items marked as final sale
- Products damaged due to misuse or improper handling
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 48 hours.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges
We only replace items if they are defective, damaged, or you received the wrong item. Please contact us within 48 hours of delivery with photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrectly shipped.
- We recommend using a trackable shipping service for returns.
Contact Us
If you have any questions about returns or refunds, please contact our customer support with your order details, and we'll be happy to assist you.